Pay: $50000 - $55600 a year
Location: Remote
Category: Salesforce
Training Provided: 3 Weeks Paid Training Provided
RENEWALS MANAGER - REMOTE
Our World at Hiringfirms
Thank you for considering this opportunity through HiringFirms (www.hiringfirms.com).
HiringFirms improves people’s lives by providing jobs and bridging the gaps between an employer (our clients)and potential candidates. We are the perfect recruitment solution.
HiringFirms is an equal-opportunity employer. We are passionately committed to equitable hiring and boldly dedicated to diversity in our work and staff. We do not discriminate in employment opportunities or practices based on actual or perceived race, color, religion, national origin, sex (including pregnancy, childbirth, or related conditions), age, marital status, sexual orientation, gender identity or expression, veteran status, uniform service member status, disability or any other characteristic protected by law. Women, people of color, bilingual and bicultural individuals, LGBTQ+ persons, and people with disabilities are encouraged to apply.
About our client
Our client is an insurance company with 30 years in the insurance industry. This company, dedicated to serving 20 states in the USA. An insurance company that prioritizes consumer convenienc. Current employees praise it as a great place to work, highlighting a comfortable environment, good pay, incentives, and high-quality leadership.
Core Responsibilities
- As a Renewals Manager you will contribute to the team and company’s goals by providing scaled renewals support to customers and internal sales teams
- You will work under the direction of the Director of Customer Success/Enterprise Renewals Manager and will work closely with the Sales, Legal, and Billing teams.
- You will coordinate the renewals process for mid-market accounts as well as partner with the account management team to preserve, extend, and expand customer contracts and relationships.
What We Value/Qualifications
- Willingness to learn and adapt in a short period of time
- Ability to establish and maintain standard operating procedures for mid-market account subscription renewals
- Ability to utilize the renewal playbook for engagement to maximize revenue retention.
- Proactively engage with customers and internal teams to coordinate upcoming subscription renewals
- Collaborate closely with our billing and partner teams to guarantee accurate timing of sales and purchase orders along with the necessary paperwork
- Ability to maintain and report an accurate rolling 90-day forecast of renewals
- Good understanding of contracts, pricing structures, and building rapport
- Skilled with discovery techniques and negotiation.
- Well organized with a high degree of accuracy and strong attention to detail.
- The ability to effectively multi-task, manage multiple deadlines and prioritize assignments
- Ability to grow business in a strategic manner, i.e. creating new processes and initiatives
- Excellent written and verbal communication skills
- The ability to collaborate well within a remote team environment
Working Environment:
This is a full-time remote position. Hence;
- Working Materials will be provided
- You should be able to provide Home Office set up space
- Quiet place to work
- Ability to hard-wire into high-speed internet connection
- Flexibility to work evenings and weekends as needed
Expected Pay and Hours
Pay: $50,000 – $55,600 per year
Hours: Monday – Friday
Training Provided? Yes
What We Offer/Benefits
- Benefits
- Pulled from the full job description
- Dental insurance
- Health insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Don’t meet every single requirement?
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. HiringFirms is dedicated to building a diverse, inclusive, and authentic workplace. if you’re excited about this role, but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
All data collected in our application process, from resume collection to application questions, is used for recruitment purposes only. We will store it in our applicant tracking system, Lever, and will not share this data with anyone else. We will keep your data until the role is filled and only continue to store it if we feel you may fit future roles.